What is the age limit?
One to one sessions: Our insurers insist that children must be aged at least 10 years old to take charge of an alpaca, and additionally anyone under 18 years old must be accompanied by a parent / guardian.
Alpaca walks: Children under the age of 10 can accompany parents/guardians on a walk, however the adult cannot be in charge of an animal as well. Please refer to the chart below the FAQ's.
How big are the groups?
We can accommodate 1 to 1 sessions, or groups of up to 12. Our walk and talk sessions are the largest groups and walk out in our beautiful Hampshire countryside with 4 alpacas.
When are you open / times / length of visit?
We are open all year round, but usually avoid October due to the amount of rainfall and waterlogged ground. We offer 2 sessions per day, these range from 1-1.5 hrs each.
Where do we operate?
Animal related sessions are carried out in our private paddocks in Nether Wallop, in a safe and enclosed outdoor space. Clients are seen in private sessions unless there are customer requests for very small group bookings. We are also available to visit nursing homes/schools upon request and subject to appropriate risk assessments and safeguarding procedures being agreed in advance.
Crafting sessions and Memory Bear making are held in the Village Hall in Nether Wallop. It is a charming, well equipped and comfortable newly built facility which can cater for those with mobility issues.
What do I need to bring?
- Good shoes / boots for walking in. The ground is uneven and has divots and trips hazards. Open toed shoes or sandals are not suitable and customers will be refused a session without suitable footwear.
- Weather suitable clothing. Raincoat / Jumper / Fleece or layers if the weather is changeable. A small rucksack if you think you may need to carry a layer. Gloves if the temperature is very cold, the paddocks are quite exposed.
- Water bottle. We have mains water on site, however it is preferable that you have your own water bottle.
What should I not bring with me?
- Umbrellas. Alpacas find umbrellas quite alarming, so if it is raining please use a hood or be prepared to get a bit wet.
- Food for yourself. We cannot allow people to eat around the animals for hygiene and safety reasons, but we also need to take care about what food is given to the alpacas as some things can be very poisonous to them.
Can I bring my dog?
Dogs are not allowed at our premises. The only exceptions being:
- Guide Dogs for the Blind
- Hearing Dogs for the Deaf
- Medical Alert dogs
These dogs must be exceptionally well behaved or we may have to ask them to leave if they cause distress or anxiety to our alpacas.
All customers are reminded that alpacas are naturally prey for large canines and therefore can be very upset and scared by dogs being in the vicinity. Dogs cannot be left in cars in our car park, so please do leave your dog at home.
What if the weather is bad?
We operate in most weathers, but don’t organise sessions when the ground is waterlogged or extremely muddy. This is because of safety as the slip risks are increased and nobody wants to land in mud with an alpaca laughing at them.
Do the Alpaca's spit?
Occasionally, but not very often, and very rarely at people. They generally spit at each other when they are arguing about food. You would really have to upset one of our alpacas to make it spit at you.
How will the Alpaca's behave?
They are generally very calm, slow and docile creatures. They are inquisitive (polite word for nosey) and will want to get to know you and observe any activities you get up to. Alpacas do get excited about treats though, so we keep them apart when customers are on site and treats are being handed out.
Can I stroke the Alpaca's?
No, you will hear in the induction that alpacas really do not like being touched. It makes them uncomfortable and it is unkind to try to stroke them when they don’t like it. You must especially not touch them on their heads. This will upset them a lot, and they will not want to walk or interact with you afterwards.
Can I feed the Alpaca's?
Yes, this is something we encourage to help the animals feel at ease with you. We will supply any food that you can give them.
Do you do parties?
At this time we are not taking party bookings, but this is something we may consider in the future. Please get in touch if you would like to be added to our waiting list.
Can you come to my venue?
We are happy to quote for private visits, please get in touch so that we can find out your requirements.
Do you do school visits?
We are able to bring a maximum of 3 alpacas to schools, for outdoor sessions. We do need to visit the school to assess the facilities, access routes and fencing provisions in advance of visits and agreeing pricing, but are very happy to discuss with headteachers or SENCO staff to find a package that works for each individual school.
Are you insured?
Yes we are fully insured and hold public liability insurance for £5,000,000.00
Can I purchase Alpaca poo from you?
We would be delighted to supply you with alpaca manure. We charge £1 for 15 litres, you can bring your own containers or hire buckets from us. See our manure pickup booking page.
Can I purchase Alpaca Fleece from you?
We don’t have any fleece left from the 2023 shearing, but if you would like to go on the waiting list for 2024, let us know as we are taking down names. Each fleece is £10.
Who can we help?
There is no upper age limit on clients we can work with, however, we do insist on children being aged 10 or over. This is mainly because of the need to be able to follow instructions and understand/empathise with the animals. Programs can be tailored for the following issues:
- Low confidence / Self esteem
- Coping with bullying
- Behaviour management
How are we qualified?
The director, Gail Foster, is a member of the Complementary Medical Association, and has diplomas in Canine Physchology, Animal Assisted Therapy and Mindfulness for Mental Health. All staff have enhanced DBS checks carried out by the company and minors or vulnerable adults are never left alone with staff. It is company policy that they must always be accompanied by a parent/guardian or other responsible adult. Full public liability insurance is held for work on or off the premises.
Are your crafting classes for beginners?
Yes!... We make the process as easy as possible. No complicated paper patterns. It is helpful if you have used a sewing machine before, but you do not need to be very proficient. We will help and guide you all the way.
What don’t we do?
We don’t provide therapy as psychologists, therapists or counsellors, although we can direct clients needing these services to practitioners specialising in Hypnotherapy and counselling for the Human Givens.
|FAMILY MAKE UP
|NO. OF ALPACAS THAT CAN BE WALKED
|Children under 10 years
|Children 10+ years